Agreement and eligibility
These Terms of Service (“Terms”) govern access to this website and services provided by GROWTH CAMPAIGNS LLC. By using the website, submitting an inquiry, or accepting a proposal that incorporates these Terms, you agree to them. If you act for an organization, you represent that you have authority to bind it.
You must be at least 18 years old and legally able to enter a contract. If you do not agree, do not use the website or services.
Services and order of documents
We provide professional marketing services that may include campaign strategy, research, creative development, landing experiences, advertising operations, lifecycle communications, testing, analytics, and reporting. The exact work, deliverables, dependencies, timing, acceptance criteria, and fees are defined in a written proposal, statement of work, or order form (“SOW”).
If documents conflict, the signed SOW controls for that engagement, followed by any master services agreement, data processing addendum, these Terms, and the policies linked here. Changes to scope or timing require written agreement.
Client responsibilities
You agree to provide timely, accurate information, approvals, system access, brand assets, and a qualified point of contact. You are responsible for the legality and accuracy of materials, claims, offers, audience lists, and instructions you supply, and for obtaining rights and consent needed for us to use them.
You retain responsibility for final approval of campaign content, budgets, targeting, regulated claims, and compliance obligations specific to your industry or audience. Delays in your inputs may move delivery dates and may require a change order.
Fees, billing, and taxes
Fees, billing milestones, purchase currency, and payment due dates are shown in the SOW or invoice before purchase. The written three-letter currency code controls. Unless stated otherwise, fees exclude taxes and pass-through costs such as media spend, software, travel, printing, or third-party production.
Payments may be processed by a third-party payment processor such as Stripe. We do not store complete payment card numbers. Late undisputed amounts may result in paused work after reasonable notice. You must raise a good-faith invoice dispute promptly and pay undisputed portions on time.
Delivery, cancellation, and refunds
Services and digital deliverables are provided according to the SOW and our Service Delivery, Cancellation & Refund Policy. Unless a signed agreement states otherwise, deliverables are electronic and no physical shipping is involved.
Cancellation does not erase payment obligations for completed work, approved milestones, or non-cancellable third-party commitments. Any eligible refund is determined under the delivery policy and applicable law.
Intellectual property
Each party keeps ownership of materials, technology, templates, methods, trademarks, and know-how it owned or developed independently before the engagement (“Background Materials”). You grant us a limited license to use client materials only to perform the services.
Ownership or license rights in final deliverables are specified in the SOW and generally transfer only after full payment. Unless the SOW says otherwise, we retain our Background Materials and grant you a perpetual license to elements embedded in the paid final deliverables. Drafts, unused concepts, working files, tools, and general know-how remain ours. We will seek written permission before publicly identifying you or displaying confidential work in our portfolio.
Confidentiality and data
Each party will use the other party’s non-public confidential information only for the engagement, protect it with reasonable care, and disclose it only to people who need it and are bound by confidentiality duties. Exceptions include information that is public without breach, already known lawfully, independently developed, or received lawfully from another source.
Our handling of personal information is described in the Privacy Policy. A separate data processing addendum may apply when we process personal data for a client.
Acceptable use and messaging
You may not use our website or services for unlawful, deceptive, abusive, infringing, discriminatory, or unsolicited activity; to distribute malware; to evade platform safeguards; or to interfere with systems. Our Acceptable Use Policy provides more detail.
SMS and similar messaging must use documented consent, clear sender identification, and a functioning opt-out. Our SMS Messaging Terms apply to messages you request from us. Client campaigns remain subject to the client’s own compliance obligations and provider rules.
Warranties and disclaimers
We will perform professional services with reasonable care consistent with generally accepted industry practices. If you report a material failure promptly, our first remedy may be to re-perform the affected service.
Marketing results depend on many factors outside our control. We do not guarantee impressions, leads, conversions, revenue, platform approval, deliverability, rankings, or any other specific result. Except for express promises in a signed agreement and warranties that cannot legally be excluded, the website and services are provided “as is” and “as available.”
Liability and indemnity
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential damages, or lost profits, revenue, data, or goodwill. Except for liabilities that cannot be limited, each party’s total liability arising from an engagement will not exceed fees paid or payable under the affected SOW during the six months before the event giving rise to the claim.
You agree to defend and indemnify us from third-party claims arising from materials, instructions, audience data, unlawful products, or regulated claims you supply, or your material breach of these Terms. We will provide prompt notice and reasonable cooperation, and you may not settle a claim in a way that admits our fault or imposes obligations on us without consent.
Suspension, disputes, and general terms
We may suspend website access or affected services when reasonably necessary for security, legal compliance, nonpayment, or material breach. Either party may terminate an engagement as its signed agreement permits. Provisions that by nature should survive will survive, including payment, ownership, confidentiality, disclaimers, and liability limits.
The governing law and exclusive forum are those stated in the signed agreement. If none is stated, they will be the law and competent courts of the jurisdiction where GROWTH CAMPAIGNS LLC is legally established, without regard to conflict-of-law principles, unless consumer law requires otherwise.
These Terms and incorporated documents are the complete agreement for their subject. Invalid provisions will be narrowed or severed; the rest remains effective. Failure to enforce a term is not a waiver. You may not assign an engagement without consent, except with a merger or sale of substantially all assets. We may update website-only Terms prospectively by posting a new effective date; changes to a signed engagement require the agreed written process.
Questions may be submitted on our Contact page.